Humble Inquiry

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status- ...

Author: Edgar H. Schein

Publisher: Berrett-Koehler Publishers

ISBN: 160994982X

Category: Business & Economics

Page: 144

View: 819

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger organizations.

Humble Inquiry Second Edition

"This new edition of the worldwide bestseller (over 200,000 copies sold and translated into seventeen languages) from two of the true giants in organizational culture studies offers 50% new content and a simple and effective technique for ...

Author: Edgar H Schein

Publisher:

ISBN: 9781523092628

Category:

Page: 168

View: 870

Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

The Fearless Organization

Organizational Behavior and Human Decision Processes 103.1 (2007): 53–67.
18. Schein, E.H. Humble Inquiry: the Gentle Art of Asking Instead of Telling. 1st
ed. Berrett-Koehler Publishers, Inc., 2013. Print, pp. 11. 19. Owens, B.P., Johnson
 ...

Author: Amy C. Edmondson

Publisher: Wiley

ISBN: 1119477247

Category: Business & Economics

Page: 256

View: 285

Conquer the most essential adaptation to the knowledge economy Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of “fitting in” and “going along” spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the “yes-men” approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy helps you bring about this most critical transformation.

Handbook of Research on International Business and Models for Global Purpose Driven Companies

Humble Inquiry . The gentle art of asking instead of telling . Berrett - Koehler
Publishers . Schiffrin , H. H. , & Nelson , S. K. ( 2010 ) . Stressed and Happy ?
Investigating the Relationship Between Happiness and Perceived Stress .
Journal of ...

Author: Perez-Uribe, Rafael Ignacio

Publisher: IGI Global

ISBN: 1799849104

Category: Business & Economics

Page: 589

View: 653

International businesses struggle to be competitive and influential at the global market level. With the new ideas in the management and leadership disciplines, hard skills are losing or are believed to be losing their strategic relevance while soft skills are praised and highly sought after. The Handbook of Research on International Business and Models for Global Purpose-Driven Companies, a pivotal reference source, provides vital research on international business management strategies and applications within internal organizations that allow companies to strategically position themselves for increased success in the global economy. While highlighting topics such as organizational culture, internal communication, and generational workforce, this publication explores leadership disciplines as well as the methods of handling multicultural organizations. This book is ideally designed for entrepreneurs, executives, managers, business professionals, human resource officials, researchers, academicians, and students.

I m Afraid Debbie From Marketing Has Left for the Day

From Humble Inquiry: The Gentle Art of Asking Instead of Telling Edgar H Schein,
Berrett-Koehler Publishers My experiences in this field of work indicate that there
is a lot of inquiry going on, but it is not necessarily humble nor based on the ...

Author: Morten Münster

Publisher: Gyldendal Business

ISBN: 8702275848

Category: Business & Economics

Page: 304

View: 873

With more than 50,000 copies sold in Denmark, this book has been on the bestseller list since its publication in 2017. Barack Obama used a secret competitive advantage to win two elections. Companies such as Google, Amazon and Novo Nordisk use the same insight to stir up innovation, increase compliance, improve the work environment and sell more products. And successful management groups in the C20 index have started using it as their preferred strategy. But what kind of insight are we talking about here? The answer is – behavioural design. Because people in the real world don’t actually behave like the people we build all our usual strategies for. We are opposing human biology and psychology when we insist that good arguments, burning platforms, classic change management, pamphlets, campaigns, and joint meetings are the way to go. Obama, Google and all the rest have instead opted to use an evidence-based approach to change behaviour, and when you’ve read I’m Afraid Debbie From Marketing Has Left for the Day, you can adopt this approach as well. In his book, Morten Münster has converted 40 years of research in human behaviour into an easily accessible method composed of four steps – a helping hand to all managers and employees who are thirsting for alternatives to conventional means.

Learn or Die

... Don't Need Self-Esteem: On Fundamental Needs, Contingent Love, and
Mindfulness,” Psychological Inquiry 14, 1 (2003): 71–76; Edgar H. Schein,
Humble Inquiry: The Gentle Art of Asking Instead of Telling (San Francisco:
Berrett-Koehler, ...

Author: Edward D. Hess

Publisher: Columbia University Press

ISBN: 0231538278

Category: Business & Economics

Page: 288

View: 926

To compete with today's increasing globalization and rapidly evolving technologies, individuals and organizations must take their ability to learn—the foundation for continuous improvement, operational excellence, and innovation—to a much higher level. In Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization. Learn or Die examines the process of learning from an individual and an organizational standpoint. From an individual perspective, the book discusses the cognitive, emotional, motivational, attitudinal, and behavioral factors that promote better learning. Organizationally, Learn or Die focuses on the kinds of structures, culture, leadership, employee learning behaviors, and human resource policies that are necessary to create an environment that enables critical and innovative thinking, learning conversations, and collaboration. The volume also provides strategies to mitigate the reality that humans can be reflexive, lazy thinkers who seek confirmation of what they believe to be true and affirmation of their self-image. Exemplar learning organizations discussed include the secretive Bridgewater Associates, LP; Intuit, Inc.; United Parcel Service (UPS); W. L. Gore & Associates; and IDEO.

The Crisis Prone Society A Brief Guide to Managing the Beliefs that Drive Risk in Business

Schein, Edgar H., 2 Humble Inquiry: The Gentle Art of Asking Instead of Telling,
Berrett-Koehler, San Francisco, CA, 2013. Schein, 3 Humble Inquiry, pp. 55–7.
Wilkinson, Rupert, 4 The DOI: 10.1057/9781137454836.0008 Political Crises.

Author: I. Mitroff

Publisher: Springer

ISBN: 1137454830

Category: Political Science

Page: 89

View: 910

The Crisis-Prone Society offers preventative measures that can be taken by business professionals and scholars alike to alleviate the growing potential for crises today. These measures are distilled by close analysis of our recent social history of disasters.

Organization Development

Humble inquiry: The gentle art of asking instead of telling. San Francisco, CA:
Berrett-Koehler. Schein, E. H. (2013b). The role of art and the artist.
Organizational Aesthetics, 2, 1–4. Schein, E. H. (2004). Organizational culture
and leadership ...

Author: W. Warner Burke

Publisher: FT Press

ISBN: 013389262X

Category: Business & Economics

Page: 384

View: 888

Master the modern discipline of Organizational Development (OD), and use it to plan and drive effective change. Organization Development, Third Edition is today's complete overview of the OD discipline for managers, executives, administrators, consultants, and students alike. Fully updated to reflect major changes since the classic Second Edition, it explains how OD is now practiced, and how it is continuing to evolve. The authors illuminate each key theory in the field, giving readers the background they need to translate theory into action, make key choices, help organizations learn, and lead change. Coverage includes: What OD is, where it came from, and where it is headed Understanding OD as a process of change Defining the OD client (why your client may not be who you think it is) Diagnosing organizational problems Applying the Burke-Litwin model of organizational performance and change Assessing how well OD techniques work Working as an OD consultant, and much more

Deepening Engagement

Dave Isay, Ties That Bind: Stories of Love and Gratitude from the First Ten Years
of StoryCorps (New York: Penguin Press, 2013), 2–3. Edgar Schein, Humble
Inquiry: The Gentle Art of Asking Instead of Telling (San Francisco: Berrett-
Koehler ...

Author: Diane M. Millis, PhD

Publisher: SkyLight Paths Publishing

ISBN: 1594735840

Category: Self-Help

Page: 175

View: 534

A toolkit for leaders of all kinds and all levels of spiritual involvement—people of faith, people of no faith, spiritual but not religious—for deepening our engagement with our true selves, one another and the communities in which we live and work. Helps us realize what we most value and identify where we find passion and purpose.

Everybody s Business Reclaiming True Management Skills in Business Higher Education

Schein, Edgar H., Humble Inquiry, The Gentle Art of Asking Instead of Telling,
Barrett-Koehler, San Francisco, 2013. Sharp, Lesley A., Strange Harvest,
University of California Press, Berkeley, 2006. Shrivastava, Paul, “Aesthetics of
Resilient ...

Author: I. Mitroff

Publisher: Springer

ISBN: 1137412054

Category: Education

Page: 123

View: 388

Everybody's Business is a succinct analysis of the factors that led to the founding of American business schools and why they are the way they are. Mitroff, Alpaslan, and O'Connor consider why current business schools do not give students the knowledge and the tools they need to deal with today's complex, messy problems and systems.

Clarity First How Smart Leaders and Organizations Achieve Outstanding Performance

When you notice these habitual ways of operating, you are in a position to ask a
clarifying question instead of giving an ... 2016); Edgar Schein, Humble Inquiry:
The Gentle Art of Asking Instead of Telling (Berrett-Koehler Publishers, 2013).

Author: Karen Martin

Publisher: McGraw Hill Professional

ISBN: 125983736X

Category: Business & Economics

Page: 240

View: 764

Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem—the lack of clarity—and outlines specific actions to dramatically improve organizational performance. Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way. In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results. Both a visionary road map and practical guide, this book will help leaders: •Identify and communicate the organization’s true purpose •Set achievable priorities •Deliver greater customer value through more efficient processes •Provide greater transparency about true versus assumed performance •Build strong problem-solving and critical thinking capabilities throughout the organization •Develop personal clarity to be a more direct, purposeful, and successful leader Eliminating ambiguity is the first step for leaders and organizations to achieve strategic goals. Learn how to gain the clarity needed to make better decisions, lead more effectively, and boost organizational performance. When it comes to leading an outstanding organization, every great leader needs Clarity First.

Influence in Action How to Build Your Conversational Capacity Do Meaningful Work and Make a Powerful Difference

Frank Barrett and Ronald Fry, Appreciative Inquiry: A Positive Approach to
Building Cooperative Capacity, Taos, NM: Taos Institute Publications, 2005, p. 36
. 3. Edgar H. Schein, Humble Inquiry: The Gentle Art of Asking Instead of Telling,
San ...

Author: Craig Weber

Publisher: McGraw Hill Professional

ISBN: 1260452573

Category: Business & Economics

Page: 240

View: 134

The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts. With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy. In Influence in Action, Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you. Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?

Becoming the Change Leadership Behavior Strategies for Continuous Improvement in Healthcare

New York: Crown Business, 2011. Rother, Mike. Toyota Kata: Managing People
for Improvement, Adaptiveness and Superior Results. New York: McGraw Hill,
2010. Schein, Edgar. Humble Inquiry: The Gentle Art of Asking Instead of Telling.

Author: John Toussaint

Publisher: McGraw Hill Professional

ISBN: 1260461696

Category: Business & Economics

Page: 288

View: 693

Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.

Forest and Stream

On inquiry still as ardent as ever , still true to the art he so dearly minutes the rain
cleared , but a misty drizzle continued as to how he killed them he said : loves . ...
patience and self - devoting zeal of these On the low bluffs we noticed an humble
cabin or two and take passage on her ... They are well educated that nestled in a
landscape of gentle and inspiring our trip . ... We About 10 o'clock that morning ,
growing weary of wait- teresting manner , telling me what crude minds he had to
 ...

Author:

Publisher:

ISBN:

Category: Birds

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View: 181


The London Journal and Weekly Record of Literature Science and Art

Montresspr and that of the Bishop of Exeter , had left the art golden tresses under
her bonnet ; and a very pretty ... when a servant brought in a sealed against the
upright headstone of a humble grave , and Ballantine , and not a little ... It was not
in human nature to refrain from asking " General Keith requests the honour of a
few minutes or be in any way ... slightly and passed grandfather , and of my
mother before she was marmuch more at rest ; they assume a gentle smile ; and
the on .

Author:

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Category: English periodicals

Page:

View: 426


New York Journal of Romance General Literature Science and Art

I will tell you : by just not saying anything about it now , and forgetting it entirely
hereafter . ... their own , were fastened upon them — regarded each other with a
gaze full of deep inquiry and yet deeper interest . He , because he saw before
him a girl , young and gentle , endowed with almost more than mortal loveliness ,
as well as with an intensely ... or that the dress , humble in its pretensions both as
to material and fashion , was yet scrupulously clean , even though it had
encountered ...

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The Saturday Review of Politics Literature Science and Art

It will , howAmerican press has been noticeably more gentle towards us ever , be
most important to determine when the duty ... and as Spain is a weak positive
duties to the belligerent , and that one of these duties and humble Power , his
decision was ... and that , should it appear , on calm inquiry , that we tell no
means excluded it ; and his gencral tone certainly in- short of ... On the Americans
were right in the ground they took in asking the other hand , we should ask the
Americans to ...

Author:

Publisher:

ISBN:

Category: General

Page:

View: 213


The Saturday Review of Politics Literature Science Art and Finance

It will , howAmerican press has been noticeably more gentle towards us ever , be
most important to determine when the ... and as Spain is a weak positive duties to
the belligerent , and that one of these duties and humble Power , his decision ...
in a treaty , every that the issue as to the legality of the Queen's proclamation one
can tell exactly how and where it began . ... and that , should it appear , on calm
inquiry , that we fell no means excluded it ; and his general tone certainly im-
short ...

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View: 800


The Current

Politics, Literature, Science and Art ... New Year , what bringst thou ? we ask of
theeMake revelation , eager we implore , What hast thou for the trembling world
in store ? ... It was truly a curious name for an inn , and provoked many an inquiry
as to its meaning . " You call your tavern The Gentle Influence ; tell me why ? ...
The silent streets of the humble village , the brilliantly - lighted barroom , whose
drawn blinds could not shut out the gaze of half - grown boys , who peeped in
where ...

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The Sunday Magazine

There is no telling , Asenath , reverently taking his hand . as I said before ,
mistress , what may be “ I know it , fair daughter . Hark ! ... Yet around smoothing
his rough grey locks , kneels Hul - these humble Hebrew dwellings no swiftdah ,
his faithful ... The lighttakes the Hebrew girl ' s hand in hers and ning runs along
the ground . gently whispers an inquiry after the old “ Oh , Huzzab ! ... the
Princess has come to see thee , and | “ Then dost thou think that the storm is ask
after thy welfare .

Author: Thomas Guthrie

Publisher:

ISBN:

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View: 268