Humble Inquiry

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status- ...

Author: Edgar H. Schein

Publisher: Berrett-Koehler Publishers

ISBN: 160994982X

Category: Business & Economics

Page: 144

View: 171

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger organizations.


Humble Inquiry Second Edition

We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

Author: Edgar H. Schein

Publisher: Berrett-Koehler Publishers

ISBN: 1523092645

Category: Business & Economics

Page: 192

View: 552

This worldwide bestseller offers simple guidance for building the kind of open and trusting relatonships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

Introduction to School Psychology

... of School Psychology, 53, 209–229. Sarason, S. B. (1996). Revisiting the
culture of school and the problem of change. New York, NY. Teachers College
Press. Schein, E. H. (2013). Humble inquiry: The gentle art of asking instead of
telling.

Author: Matthew K. Burns

Publisher: Oxford University Press, USA

ISBN: 0190619325

Category: Education

Page: 584

View: 479

The discipline of school psychology has been shaped over the course of its existence by a series of professional and scientific controversies, and by how researchers and practitioners have responded to those controversies. Should there be an entry-level degree requirement for school psychologists? What should a school psychologist's role be with regard to student mental health? Should school psychologists work outside of school settings? Designed for students entering school psychology training programs, Introduction to School Psychology: Controversies and Current Practice examines the debates that have influenced the nature and scope of the profession, and that continue to do so today. This edited textbook is divided into five sections, the first of which describes current practices. The second offers coverage of ethics and relevant legal concerns for school psychologists; cultural competence; and consultation. The third section provides readers with the theoretical foundations of practice and includes a brief chapter on theoretical orientations. The fourth and largest section of the book examines the controversies that shape practice, presenting chapters on idiographic and nomothetic approaches; diagnostic frameworks; assessment and treatment of behavioral disorders; and much more. The final section of the book focuses on contexts and the future of the profession, with chapters on practice in urban and rural communities, technology, and the Futures Conferences.

The Oxford Handbook of Entrepreneurship and Collaboration

Humble inquiry: The gentle art of asking instead of telling. San Francisco, CA:
Barrett-Koehler Publishers. Schumpeter, J. A. (1934). The theory of economic
development. Cambridge, MA: Harvard University Press. Shalley, C. E., & Perry-
Smith, ...

Author: Jeffrey J. Reuer

Publisher: Oxford University Press, USA

ISBN: 0190633891

Category: Business & Economics

Page: 832

View: 847

Organizational collaboration has played an important role in the field of strategic management in recent decades, including influential works on joint ventures, networks, and social capital. Likewise, the field of entrepreneurship has long recognized the value of collaboration, since young ventures often don't have the latitude to own or control all of the resources they need. Rather, the conditions of uncertainty and resource scarcity inherent in entrepreneurship push these ventures to creatively access resources, often through partnerships and collaborations that vary in formality. Though the importance of collaboration to entrepreneurship might seem apparent, research on it is distributed across multiple contexts, theoretical perspectives, and units of analysis. The Oxford Handbook of Entrepreneurship and Collaboration is a comprehensive volume that addresses the most important topics related to collaboration and connects them to unique challenges and opportunities related to entrepreneurship. Bringing together leading scholars from both areas, the volume takes stock of the current literature and aims to advance this body of research by highlighting the role that collaboration plays in value creation, resource acquisition, and the development of entrepreneurial ventures.

Clarity First How Smart Leaders and Organizations Achieve Outstanding Performance

When you notice these habitual ways of operating, you are in a position to ask a
clarifying question instead of giving an ... 2016); Edgar Schein, Humble Inquiry:
The Gentle Art of Asking Instead of Telling (Berrett-Koehler Publishers, 2013).

Author: Karen Martin

Publisher: McGraw Hill Professional

ISBN: 125983736X

Category: Business & Economics

Page: 240

View: 999

Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem—the lack of clarity—and outlines specific actions to dramatically improve organizational performance. Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way. In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results. Both a visionary road map and practical guide, this book will help leaders: •Identify and communicate the organization’s true purpose •Set achievable priorities •Deliver greater customer value through more efficient processes •Provide greater transparency about true versus assumed performance •Build strong problem-solving and critical thinking capabilities throughout the organization •Develop personal clarity to be a more direct, purposeful, and successful leader Eliminating ambiguity is the first step for leaders and organizations to achieve strategic goals. Learn how to gain the clarity needed to make better decisions, lead more effectively, and boost organizational performance. When it comes to leading an outstanding organization, every great leader needs Clarity First.

Influence in Action How to Build Your Conversational Capacity Do Meaningful Work and Make a Powerful Difference

Frank Barrett and Ronald Fry, Appreciative Inquiry: A Positive Approach to
Building Cooperative Capacity, Taos, NM: Taos Institute Publications, 2005, p. 36
. 3. Edgar H. Schein, Humble Inquiry: The Gentle Art of Asking Instead of Telling,
San ...

Author: Craig Weber

Publisher: McGraw Hill Professional

ISBN: 1260452573

Category: Business & Economics

Page: 240

View: 925

The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts. With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy. In Influence in Action, Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you. Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?

Becoming the Change Leadership Behavior Strategies for Continuous Improvement in Healthcare

New York: Crown Business, 2011. Rother, Mike. Toyota Kata: Managing People
for Improvement, Adaptiveness and Superior Results. New York: McGraw Hill,
2010. Schein, Edgar. Humble Inquiry: The Gentle Art of Asking Instead of Telling.

Author: John Toussaint

Publisher: McGraw Hill Professional

ISBN: 1260461696

Category: Business & Economics

Page: 288

View: 787

Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.

New York Journal of Romance General Literature Science and Art

I will tell you : by just not saying anything about it now , and forgetting it entirely
hereafter . ... their own , were fastened upon them — regarded each other with a
gaze full of deep inquiry and yet deeper interest . He , because he saw before
him a girl , young and gentle , endowed with almost more than mortal loveliness ,
as well as with an intensely ... or that the dress , humble in its pretensions both as
to material and fashion , was yet scrupulously clean , even though it had
encountered ...

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The Gentleman s Magazine

I ask , ' said your humble brother , “ because it is in search of such good men I
have been wandering for so many years . How to do good , without doing ... The
art is acquired slowly ; but I shall be much mistaken if the Goodman Jacob does
not help me forward a little . To gather simples for the ... Tell the Goodman you
met his grateful guest upon the hill . God watches . Adieu . ... his mother ; for I
knew it was she , by the loving expression of inquiry upon 10 The Gentleman ' s
Magazine .

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The Current

Politics, Literature, Science and Art ... New Year , what bringst thou ? we ask of
theeMake revelation , eager we implore , What hast thou for the trembling world
in store ? ... It was truly a curious name for an inn , and provoked many an inquiry
as to its meaning . " You call your tavern The Gentle Influence ; tell me why ? ...
The silent streets of the humble village , the brilliantly - lighted barroom , whose
drawn blinds could not shut out the gaze of half - grown boys , who peeped in
where ...

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The National Magazine Devoted to Literature Art and Religion

The pastor havof the gentleman's face . ... believe everything from the have been
telling me ; and perhaps , in a mysterious note , which he started forth humble
way , I ... immediately after breakfast . and thus act the part of the cousin you are
Obliged to ask his way to Marshal seeking . ... been writ- countenances of those
persons of whom he ing— " take this note to Marshal Grumb- made the inquiry ;
as if ...

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The Saturday Review of Politics Literature Science and Art

It will , howAmerican press has been noticeably more gentle towards us ever , be
most important to determine when the ... and as Spain is a weak positive duties to
the belligerent , and that one of these duties and humble Power , his decision ...
in a treaty , every that the issue as to the legality of the Queen's proclamation one
can tell exactly how and where it began . ... and that , should it appear , on calm
inquiry , that we fell no means excluded it ; and his general tone certainly im-
short ...

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The Saturday Review of Politics Literature Science Art and Finance

It will , howAmerican press has been noticeably more gentle towards us ever , be
most important to determine when the ... and as Spain is a weak positive duties to
the belligerent , and that one of these duties and humble Power , his decision ...
in a treaty , every that the issue as to the legality of the Queen's proclamation one
can tell exactly how and where it began . ... and that , should it appear , on calm
inquiry , that we fell no means excluded it ; and his general tone certainly im-
short ...

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The London Journal and Weekly Record of Literature Science and Art

I made every enquiry . ... You must tell your father that you and , above all , from
the disastrous results to the All stood amazed . decline to accept your humble
servant , while I bank , and the position and romance surrounding “ Yes , " replied
... gentle and simple , inside and out , you could not He had , but he could not say
so . ... Algernon , I know now why my heart warmed once or twice only his glance
went to the dear Foolish child , can you ask such a ques- to her at once , " he
cried .

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Duffy s Hibernian Magazine

A Monthly Journal of Legends, Tales, and Stories, Irish Antiquities, Biography,
Science, and Art... of his hand and title - suppose he should ask you to become a
countess , would you not condescend to see him , and to hear him too ? and now
, let ... Alas ! my lord , why would a nobleman of your rank think of descending to
such an humble girl as I am . ... I consequently be lieve that you express with a
gentlemanly candour exactly what you feel , and I assure you , my lord , that
however ...

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Cottage Hearth

Ørso * § “If any one is a bore,” a charming ' */ o girl once said to me, “I don't need
to o ask him to go away, - I simply look ğ as his boofs. ... A word to the gentle old
lady in the corner; an inquiry of that shy, bright boy, as to the “rushes " and “
knock-downs” of his last foot-ball ... delightfully, - and Bishop Huntington tells us
that conversation is a fine art — we are apt to forget that there is need of good
listeners. ... I tell you, boss, the good-natured way is the easiest way to get
through life.

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The Saturday Review of Politics Literature Science and Art

ESSAYS AND BELLES - LETTRES THE GENTLEMAN'S RECREATION . ... But ,
whereas the first enquiry is of the kind that may be passed off as a judge's joke ,
the second belongs to that class of question which no one can afford co ask . ...
But few women in our time have done more to bring happiness and consolation
into those drab and humble lives that escape ... Only people who are in the habit
of visiting such institutions can tell how much has been done by Lady Meath and
her ...

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Frank Leslie s Sunday Magazine

It's hard for a slave to be deprived of his little an inquiry after the old man's
welfare . ... Art thou not looking forward to has come to see thee , and ask after thy
welfare ... raise himself rise in the price of fish and garlic . a little to gaze at his
visitor's gentle face , “ sweet lady , Asenath , led by this ... Yet around these
humble Hebrew City of the Sun , pointing up like so many reproving dwellings no
swift - winged ...

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Includes music.

Cassell s Illustrated Family Paper

The pale wife - whom he had so often found smilin and made good and happy
while inmates of the “ How do you ask for scissors ? ... answer . willingness of the
girls to exhibit their proficiency ; Who can tell what agonising remorse , regret , ar
! Our party were far too humble and well - bred to and the gentle , almost
affectionate , tone and manner sorrow cari od ... 90 mournfully on the bright ,
abundant toys among and then , to make some inquiry , in the answer to
Primrose's quick eye ...

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Category: Great Britain

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