The No Asshole Rule by Robert I Sutton Summary

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Do you want more free book summaries like this? Download our app for free at and get access to hundreds of free book and audiobook summaries. Building a Civilized Workplace and Surviving One that Isn’t How do you react when you meet a mean-spirited person? If you’re anything like author Robert Sutton, you probably think: “Wow, what an asshole!” Maybe you call them something else, like bullies, creeps, jerks, tyrants, or egomaniacs. But overall, asshole seems to best capture the fear and loathing you have for these nasty people. Unfortunately, most of us have to deal with assholes in the workplace, and Sutton aims to show how destructive these people are to their colleagues and organizations. You’ll learn how to keep these types of jerks out of the workplace as well as how to handle the ones you are stuck with. As you read, you’ll learn the total cost of assholes in business, why emotionally distancing yourself is key, and how sometimes being an asshole can be effective.

The No Asshole Rule

Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program ...

Author: Robert I. Sutton

Publisher: Hachette UK

ISBN: 0759518017

Category: Business & Economics

Page: 300

View: 397

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

The Asshole Survival Guide

In The Asshole Survival Guide, Robert Sutton, professor of management science at Stanford, offers practical advice on identifying and tackling any kind of asshole.

Author: Robert I Sutton

Publisher: Penguin UK

ISBN: 0241980186

Category: Self-Help

Page: 168

View: 368

From the international bestselling expert on dealing with assholes 'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource' Gretchen Rubin, author of The Happiness Project 'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read' Robert Cialdini, author of Influence and Pre-Suasion 'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned' Tom Peters, co-author of In Search of Excellence Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour. With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly. Readers will learn how to handle assholes - in the workplace and beyond - once and for all!

151 Quick Ideas to Motivate Your Sales Force

Establish the “No AssholeRule What is the “No Assholerule? First, the name is
a book written by Robert Sutton, PhD, The No Asshole Rule (Business Plus, 2007
). Second, it's a cultural guide to ensure you have clear expectations of ...

Author: Frank Horvath

Publisher: Red Wheel/Weiser

ISBN: 1601639120

Category: Business & Economics

Page: 192

View: 291

Traditional ways of motivating a sales force have included money, incentives, contests and even turnover (regardless of performance). While it's true being a sales professional is not for everyone, there is a way to identify, build and retain a top-notch motivated sales force. The trick is to build and keep a sales team that delivers sustainable results. The insights included in this book are designed to shift your thinking about traditional ways of motivating sales professionals you manage. It categorizes key sales-motivating management skills, tools and techniques while incorporating the art and science of sales management, leadership and the human dynamic. In this book you'll learn: Coaching and Development Sales force Processes and Systems Keys to Sales force Leadership Reward, Recognition and Incentives Sales managers that learn, know and implement a next-in-class approach to motivating their sales professionals will reap high rewards and beat their competition.

Good Boss Bad Boss

last book, The No Asshole Rule, is about the damage done by workplace jerks,
what it takes to survive a nasty workplace, and how organizations can screen out,
reform, and expel these demeaning and destructive creeps. I was overwhelmed ...

Author: Robert Sutton

Publisher: Hachette UK

ISBN: 0748121250

Category: Business & Economics

Page: 192

View: 423

In his long-awaited follow-up to The No Asshole Rule, Robert Sutton reveals the actions of the best bosses and contrasts these with the mistakes of the worst, so that you can learn to become the great boss most people dream of having. The stark differences between what superb and lousy bosses do is backed up by piles of research, and Good Boss, Bad Boss blends this with true stories to contrast the best and worst moves bosses make when taking charge, making decisions and turning talk into action. If you are serious about becoming a skilled and compassionate boss, Good Boss, Bad Boss is the essential guide.

Managing the Unmanageable

Do not tolerate jerks in your organization, regardless of where in the organization
they might reside.10 A mildly entertaining book that popularized this rule is
Robert Sutton's The No Asshole Rule.11 The author uses this single rule to help

Author: Mickey W. Mantle

Publisher: Addison-Wesley

ISBN: 0132981254

Category: Computers

Page: 464

View: 479

“Mantle and Lichty have assembled a guide that will help you hire, motivate, and mentor a software development team that functions at the highest level. Their rules of thumb and coaching advice are great blueprints for new and experienced software engineering managers alike.” —Tom Conrad, CTO, Pandora “I wish I’d had this material available years ago. I see lots and lots of ‘meat’ in here that I’ll use over and over again as I try to become a better manager. The writing style is right on, and I love the personal anecdotes.” —Steve Johnson, VP, Custom Solutions, DigitalFish All too often, software development is deemed unmanageable. The news is filled with stories of projects that have run catastrophically over schedule and budget. Although adding some formal discipline to the development process has improved the situation, it has by no means solved the problem. How can it be, with so much time and money spent to get software development under control, that it remains so unmanageable? In Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , Mickey W. Mantle and Ron Lichty answer that persistent question with a simple observation: You first must make programmers and software teams manageable. That is, you need to begin by understanding your people—how to hire them, motivate them, and lead them to develop and deliver great products. Drawing on their combined seventy years of software development and management experience, and highlighting the insights and wisdom of other successful managers, Mantle and Lichty provide the guidance you need to manage people and teams in order to deliver software successfully. Whether you are new to software management, or have already been working in that role, you will appreciate the real-world knowledge and practical tools packed into this guide.

Difficult Conversations

In his provocatively titled book The No Asshole Rule: Building a Civilized
Workplace and Surviving One That Isn't, Stanford Business School professor
Robert Sutton shows readers how to deal with “bullies, creeps, jerks, tyrants,
tormentors, ...

Author: Douglas Stone

Publisher: Penguin

ISBN: 1101496762

Category: Psychology

Page: 352

View: 850

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

How to Kill Your Company

Ken Kirsh provides us with fastest way I’ve ever seen to help every leader become more self-aware, and in turn, build companies that thrive rather than fail.” —Robert Sutton, Stanford Professor and author of the New York Times ...

Author: Ken Kirsh

Publisher: iUniverse

ISBN: 1475905262

Category: Business & Economics

Page: 80

View: 119

“How to Kill Your Company is a short and wonderful romp of a book. Ken Kirsh provides us with fastest way I’ve ever seen to help every leader become more self-aware, and in turn, build companies that thrive rather than fail.” —Robert Sutton, Stanford Professor and author of the New York Times bestsellers Good Boss, Bad Boss and The No Asshole Rule “Ken Kirsh’s book, How to Kill Your Company, is an intellectual shot in the brain. If you buy it, read it, study it, and put it into action, it will prevent you from shooting yourself in the foot and in the wallet.” —Jeffrey Gitomer, author of Little Red Book of Selling “Never have I seen so many good, actionable thoughts in so few pages.” —Peter Ricchiuti, Professor, A.B. Freeman School of Business, Tulane University “For small businesses or big, Kirsh delivers 50 punchy and powerful don’t do’s that apply to CEOs, clerks and every employee in between.” —Chris Altizer, Senior Vice President Human Resources, Pfizer Unapologetic and in your face, How to Kill Your Company exposes 50 of the most common and detrimental behaviors that people, including you, unwittingly exhibit on a daily basis—and they’re killing your company.

Scaling Up Excellence

Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford ...

Author: Robert I. Sutton

Publisher: Crown Business

ISBN: 0385347030

Category: Business & Economics

Page: 368

View: 341

Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

The Work Life Equation Six Key Values That Drive Happiness and Success

Second, a terrific book called The No Asshole Rule by Robert Sutton received a
huge amount of support in 2010 because of the attention it brought on the
negative impact of mean-spirited employees on a company's bottom line. I'll refer
to ...

Author: William L. Maw

Publisher: ABC-CLIO

ISBN: 1440832463

Category: Business & Economics

Page: 158

View: 243

This book supplies a simple, memorable, and effective formula to solve problematic behaviors in the work environment and life in general. An invaluable guidebook, it will help readers move beyond mediocrity and achieve happier, more successful lives. • Presents a simple and practical formula with six key values that drive happiness and success in work-life: (H,S) = f(4C,2R) • Explains why and how to deal with the complex need for self-awareness and self-improvement • Shows readers how to apply the Pareto principle (or the 80-20 Rule) to address the majority of bad work-life behaviors • Provides an in-depth review of each of the six key behaviors and ways to improve • Supplies a self-assessment tool that enables readers to gauge how they measure up on each behavior spectrum

Introduction to Human Resource Management

He believes, using a distinctive American expression, that: Most of us,
unfortunately, have to deal with assholes in our workplaces at one time or
another. The No Asshole Rule shows how these destructive characters damage
their fellow ...

Author: Paul Banfield

Publisher: Oxford University Press

ISBN: 0199581088

Category: Business & Economics

Page: 400

View: 234

Co-written by an HR lecturer and an HR practitioner, this introductory textbook provides academic and practical insights which convey the reality of human resource management. The range of real life cases and learning features enables students to quickly understand the issues in practice as well as theory, and brings the subject to life.

The Art of Winning Souls

... No Asshole Rule: Building a Civilised Workplace and Surviving One That Isn't (
London: Sphere, 2007); Douglas Stone, Bruce Patton, Sheila Heen, Difficult
Conversations: How to Discuss What Matters Most (London: Penguin Books,

Author: Michael Casey

Publisher: Liturgical Press

ISBN: 0879074752

Category: Religion

Page: 208

View: 307

In his chapter on the procedure for the reception of new brothers, Saint Benedict makes provision for entrusting them to the care of “a senior who is skilled in winning souls who will diligently pay attention to them in everything” (58.6). In The Art of Winning Souls: Pastoral Care of Novices, Michael Casey, OCSO, reflects on what this means today, based on his own experience and observation of the fruitful ministry of others. Here Casey focuses on the pastoral care given in the name of a monastic community to those who enter it, from initial contact up to the point where their vocation has recognizably stabilized. His reflections are not intended to be prescriptive. They are, rather, descriptive of what he considers to be best practice, as he has encountered this in his experience of many different expressions of the monastic and Benedictine charism. This book promises to serve as an indispensible resource for vocation directors, novice directors, and junior directors for years to come.

The Art of the Start 2 0

A good rule of thumb is to give the person the same due process that you'd like
your board of directors to give you. When due process is ... The No Asshole Rule:
Building a Civilized Workplace and Surviving One That Isn't. New York: Business

Author: Guy Kawasaki

Publisher: Penguin

ISBN: 0698193636

Category: Business & Economics

Page: 336

View: 606

Fully revised and expanded for the first time in a decade, this is Guy Kawasaki's classic, bestselling guide to launching and making your new product, service, or idea a success. Whether you're an aspiring entrepreneur, small-business owner, intrapreneur, or not-for-profit leader, there's no shortage of advice on topics such as innovating, recruiting, fund raising, and branding. In fact, there are so many books, articles, websites, blogs, webinars, and conferences that many startups get paralyzed, or they focus on the wrong priorities and go broke before they succeed. The Art of the Start 2.0 solves that problem by distilling Guy Kawasaki's decades of experience as one of the most hardworking and irreverent strategists in the business world. Guy has totally overhauled this iconic, essential guide for anyone starting anything. It’s 64 percent longer than version 1.0 and features his latest insights and practical advice about social media, crowdfunding, cloud computing, and many other topics. Guy understands the seismic changes in business over the last decade: Once-invulnerable market leaders are struggling. Many of the basics of getting established have become easier, cheaper, and more democratic. Business plans are no longer necessary. Social media has replaced PR and advertising as the key method of promotion. Crowdfunding is now a viable alternative to investors. The cloud makes basic infrastructure affordable for almost any new venture. The Art of the Start 2.0 will show you how to effectively deploy all these new tools. And it will help you master the fundamental challenges that have not changed: building a strong team, creating an awesome product or service, and facing down your competition. As Guy likes to say, “Entrepreneur is a state of mind, not a job title.” His book will help you make your crazy ideas stick, through an adventure that's more art than science – the art of the start.

Pre Employment Background Investigations for Public Safety Professionals

The No Asshole Rule. New York: Warner Business Books. Svaldi, A. (2011,
February 13). Job loss, debt gain take toll in Colorado more individuals filed for
bankruptcy protection in 2010: There were slightly fewer filings by businesses.

Author: Frank A. Colaprete

Publisher: CRC Press

ISBN: 1466566744

Category: Business & Economics

Page: 623

View: 316

***Author Radio InterviewJoin Dr. Frank A. Colaprete for an upcoming interview on the Privacy Piracy show on KUCI 88.9FM. Click here on September 2nd, 2013 at 8:00 a.m. PST to listen in.Pre-employment investigations have been the subject of intense review and debate since 9/11 made the vetting of applicants a critical function of every organization

There Is an I in Team

Rather, the bigger the burp, the prouder he is.34 Robert Sutton's The No Asshole
Rule pulls no punches either. His arsenal includes studies of U.S. nurses as
recipients ofverbal abuse from physicians. One of these, conducted in 1997 and ...

Author: Mark de Rond

Publisher: Harvard Business Press

ISBN: 1422183971

Category: Business & Economics

Page: 224

View: 351

Foreword by Richard Hytner, Deputy Chairman, Saatchi & Saatchi Worldwide We’ve all worked with one—a smart and immensely talented individual who brings enormous value to the organization. The problem? He’s an awful teammate. So as a leader, do you consider this key player toxic or irreplaceable? There Is an I in Team explores the relationship between individual and team—asking the question, How can we harness the talent of individual performers into a cohesive, productive team that creates overall value? And why are so many of our assumptions about teams wrong? Business challenges like this one mimic many of the issues facing sports teams, though admittedly the sports metaphors most commonly used in business are trite and superficial comparisons. What’s needed are real and substantial lessons that managers actually can take from the world of high-performance sports and use in an everyday work environment. This book meets that need. University of Cambridge professor Mark de Rond has combined cutting-edge social and psychological research with rich stories from world-class sports teams, coaches, athletes, and even business executives. The result challenges our most popular notions about teams. Equally critical, it teaches an innovative way to transform team potential into measurable business advantage. You’ll learn: • Why there is an I in team—and why that matters • Why an ideal team is rarely comprised of the best individual performers • Why conflict happens even when intentions are perfectly aligned • Why likability can trump competence even in technically sophisticated environments • Why a focus on interpersonal harmony can actually hurt team performance • Why data and sophisticated statistical tools are unlikely to eliminate the role of intuition At once readable and teachable, There Is an I in Team will strengthen your understanding of the issues that permeate teams of high-performers, and it will help you apply these new insights to your own work—giving you and your team an edge over the competition.

The Young Professional s Survival Guide

Robert I. Sutton, “The No Asshole Rule,” Business Plus, 2007. Life is too short to
work with horrible people who are de-energizers, or worse. This has good advice
for assessing yourself and tools for dealing with awful colleagues and bosses; ...

Author: C. K. Gunsalus

Publisher: Harvard University Press

ISBN: 0674067290

Category: Business & Economics

Page: 190

View: 487

A nationally recognized expert on professional ethics uses pungent real-world examples to help people new to the work world recognize ethical situations that can lead to career-damaging mistakes—and prevent them. Gunsalus offers questions to ask yourself, sample scripts to use on others, and guidance in handling disputes fairly and diplomatically.

Courageous Leadership

Sutton, Robert. The No Asshole Rule (Warner Business Books, 2007). Treasurer,
Bill. Courage Goes to Work (Berrett-Koehler, 2008). Treasurer, Bill. Right Risk (
Berrett-Koehler, 2003). Worrell, Margie. Find Your Courage (McGraw-Hill, 2008).

Author: Bill Treasurer

Publisher: John Wiley & Sons

ISBN: 0470537132

Category: Business & Economics

Page: 80

View: 233

Overcome fear and adversity in the workplace—withcourage! Courage is the first virtue of leadership success. Leadersrequire courage to make bold decisions even when there aredissenters, to say what needs to be said no matter theconsequences, and to place their trust in those they manage. Yetsurprisingly, despite the central role that courage plays inleadership success, until now there have been few training programsdevoted solely to building courage in the workplace. The Courageous Leadership workshop introduces a neworganizational development practice called courage-building. As anew professional discipline, courage-building is predicated on theassumption that people perform better when they are behavingcourageously than when they are anxious and afraid. To be acourage-builder, however, you have to role model courageousbehavior. This workshop is designed to help you do just that. Theobjectives of this workshop are to: Learn about the three different types of courage and when (andhow) to use each Gain insight into your own "courage history" so that you can useyour past to strengthen your future Understand the impact that fear has on personal andorganizational performance Learn about two distinct ways of leading, and approaches forinspiring more courageous behavior among the people with whom youwork Identify specific actions for extending the value of theworkshop so that you can continue benefiting from it goingforward Become a courageous leader By learning to apply the strategies and approaches that areintroduced in the Courageous Leadership workshop, and then applyingthem in your workplace, you will help people step up to challengesmore readily, embrace change more fully, and speak up moreassertively. When you put your courage to work, and when you steppast the threshold of your zone of comfort, the entire workplacebenefits.

Design Is How It Works

“You've got to have variation,” says Bob Sutton, a professor of organizational
behavior at Stanford's Graduate School of Business and a mainstay and
author of The No Asshole Rule: Building a Civilized Workplace and Surviving
One ...

Author: Jay Greene

Publisher: Penguin

ISBN: 1101437219

Category: Design

Page: 240

View: 182

"It's not just what it looks like and feels like. Design is how it works."-Steve Jobs There's a new race in business to embrace "design thinking." Yet most executives have no clue what to make of the recent buzz about design. It's rarely the subject of business retreats. It's not easily measurable. To many, design is simply a crapshoot. Drawing on interviews with top executives such as Virgin's Richard Branson and Nike's Mark Parker, Jay Greene illuminates the methods of companies that rely on design to stand out in their industries. From the experiences of those at companies from Porsche to REI to Lego, we learn that design isn't merely about style and form. The heart of design is rethinking the way products and services work for customers in real life. Greene explains how: -Porsche pit its designers against each other to create its bestselling Cayenne SUV -Clif listened intently to customers, resulting in the industry-changing Luna energy bar -OXO paid meticulous attention to the details, turned its LiquiSeal mug from an abysmal failure into one of its greatest successes -LEGO started saying no to its designers-saving its brick business in the process Greene shows how important it is to build a culture in which design is more than an after-the-fact concern-it's part of your company's DNA. Design matters at every stage of the process. It isn't easy, and it increases costs, but it also boosts profits, sometimes to a massive extent. In an increasingly competitive marketplace, design represents the best chance you have of transcending your competitors.

Do Nothing

—Robert I. Sutton, author of The No Asshole Rule “With Do Nothing!, Keith
Murnighan has clearly done something—something significant. He's
reconceptualized the idea of effective leadership through a compelling analysis
that allows ...

Author: J. Keith Murnighan

Publisher: Penguin

ISBN: 1101571969

Category: Business & Economics

Page: 240

View: 835

Imagine you’ve just come back to work after a two-week vacation during which you actually relaxed, without calling in or checking e-mail. You discover that there are no pressing issues and that, on the contrary, your team scored a big new customer and fixed a nagging problem during your absence. No red flags or fires to put out. Sadly, for most leaders this scenario is only a dream. They constantly check on what’s happen­ing because they expect the worst (and usually get it). But Keith Murnighan shows that not only is “do nothing” leadership possible, it is also far more effective than doing too much. Great leaders don’t work; they facilitate and orchestrate. They think of great strategies and help others implement them. They spend their time preparing for the future. They take a comprehensive view of their terrain while also noticing key details so they can confidently choose the right forks in the road. In other words, great leaders don’t do any­thing—except think, make key decisions, help people do their jobs better, and add a touch of organizational control to make sure the final recipes come out okay. In sharp contrast, most leaders are too busy actually working to do these things—and their teams suffer as a result. Do Nothing!’s practical strategies and true stories will show you how to set high expec­tations for your team and watch it rise to the challenge. It will help you establish a healthier culture by trusting people more than they expect to be trusted. And it will help you overcome your natural tendencies toward micromanagement so you can let people do their jobs—even when you know you could do their jobs better. As Murnighan writes, “My experience suggests that you will be surprised—wildly surprised. Peo­ple on your team will reveal skills you never knew they had and will accomplish things that go far beyond your estimate of their capabilities. They might not do things the way you would do them, but they will get results you never expected. Every­one has hidden talents, and most leaders never discover them. Before you reject this approach, ask yourself: what if you did nothing and it actu­ally worked?”

The Mouth Trap

In his book, The No Asshole Rule, Robert Sutton convincingly demonstrates how
jerks in the office lower morale, increase absenteeism, expunge motivation, and
challenge the psychological safety of fellow employees, all of which ultimately ...

Author: Gary Seigel, Ph.D.


ISBN: 1442962801

Category: Business & Economics

Page: 316

View: 441